Ration/ Legal

Terms of Service

Last Updated: March 11, 2026

1. Acceptance of Terms

By accessing or using the Ration platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service. The Service is operated by Ration Operating Company ("Company", "we", "us", or "our").

2. Description of Service

Ration is a smart Cargo management system designed to track inventory, facilitate meal planning, and reduce waste. Our services include:

  • Inventory tracking and management
  • AI-assisted meal generation and meal planning
  • Visual scanning and item recognition
  • Free visual scanning utilizing third-party AI providers

3. Age Requirement

You must be at least 16 years old to use the Service (or the applicable age of digital consent in your jurisdiction — for example, 13 in the United States). By creating an account, you represent and warrant that you meet this requirement. If you are a parent or guardian who has discovered that your child has created an account without your consent, please contact us at legal@mayutic.com and we will delete the account promptly.

4. User Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Connected AI agents: When you authorize an MCP-compatible client via OAuth, you delegate access within the scopes and household you approve. You remain responsible for actions the agent takes on your behalf until you revoke the grant in Settings. API keys you create manually are separate credentials and should be protected accordingly.

5. User Conduct

You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • To exploit, harm, or attempt to exploit or harm minors in any way.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service, or expose them to liability.
  • Specifically: You explicitly agree not to abuse or attempt to reverse-engineer our AI endpoints or credit system.

6. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Ration Operating Company and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Ration Operating Company.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service.

8. Payments, Subscriptions & Refunds

Certain features of the Service require the purchase of credits or an active subscription, processed via Stripe. By completing a purchase you agree to the following terms:

  • Credits: Credit packs are non-refundable once purchased. Credits that have already been consumed (e.g. used for scanning or AI generation) cannot be restored or transferred. Unconsumed credits remain in your account until used or until your account is deleted.
  • Subscriptions: The Crew Member subscription is billed annually at the rate displayed at checkout. Cancelling a subscription stops automatic renewal at the end of the current billing period; no pro-rata refund is issued for the unused portion of the period. Subscription credits granted at the start of a billing cycle are subject to the same non-refundable terms as purchased credits.
  • Exceptions: We will issue a full refund for any charge that results from a technical error on our part (e.g. a duplicate charge). Refund requests must be submitted to legal@mayutic.com within 14 days of the charge.
  • Payment processor: All payment information is collected and stored by Stripe, Inc. We do not store card details. See Stripe's Privacy Policy at stripe.com/privacy.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Ration Operating Company uses third-party AI providers for certain features. We do not guarantee the accuracy, completeness, or reliability of any AI-generated content or analysis.

10. Limitation of Liability

In no event shall Ration Operating Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

12. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Contact Us

If you have any questions about these Terms, please contact us at: legal@mayutic.com