Ask Ration vs reading the guide
Ask Ration (in-app Copilot) and the self-serve Help guide at /help share the same docs/fin source of truth. Answers about how Ration works should match what you can read in Help.
When to use each
- Read the guide (
/help) — Prefer this when you want a stable walkthrough, to browse by topic, or to share a specific article. Open Settings → Help & Feedback, or go to/helpdirectly. - Ask Ration — Prefer this when you need help with your live kitchen: inventory, meals, plan, supply, preferences, or a question that needs tools against your active group. Ask Ration can also search the same guide articles.
Credits
Ask Ration / Copilot token usage is billed in AI credits. See AI credits explained for the live matrix (roughly 1 credit per 20,000 tokens per conversation, minimum 1, with a per-chat token cap).
When answers disagree
For subscription, credits, renewal, and account limits, Ask Ration’s live billing tools (for example get_billing_summary) win over static guide text. For product how-to that is not live billing state, treat the app UI and Help articles as authoritative and update docs when they drift.
Ask Ration does not cancel subscriptions or change payment methods in chat — it points you to Manage billing (Stripe Customer Portal) or the App Store when applicable. See Buying credits and Stripe.